Information Systems Capstone

Information Systems Capstone Richard Lecator   Background information of the Company The company is known for its dominant role in the collection and analysis of data. The firm has been operational for a duration almost equaling two years and has a total of approximate 20 employees, where four have been delegated to the IT department. Due to the rampant growth that has been exhibited by the firm, pundits predict that it is going to experience a staggering 60% growth for the next one and a half year. The organization collects data by the help of the Web analytics and then combines it with the data obtained from the operation systems. Web analytics hold a significant role in the majority of the marketing plans for the business, and it involves measuring, collecting, analyzing and then reporting the data collected from the website for the sake of development and optimization of usage of the web. The firm is a very young one and hence is struggling to adapt to the limited technological infrastructure it has to keep it running. However, regardless of this, the firm still anticipates having the business expanded in the next half a year by having its operational activities moved from its current one floor to a spacious three floors. The company has all the information regarding its operations kept in the form of both hardware and software and stored on-site. Details regarding the Type of Business that the Company is Engaged In. The firm works on web analytics and effective qualitative reportage. The software used by the firm enables it to have high quality, data collection that is very effective that starts in minutes without any necessity of additional programming (Aalst, 2009). Therefore, whether it is a huge document, review or digital sets of data, the organization will be able to provide you with analytical services, which will be of great help for you in acquiring answers that are simpler to ambiguous business queries. Types of Data that the Company Collects The firm is further able to collect native and email data from almost all the electronic sources, with the inclusion of the individual computers, storage devices for mobile media, backup tapes, networks belonging to the companies, and the mobile devices for personal use (Aalst, 2009). This shows that the company is well equipped to manage almost all of the devices. The Current Outsourcing and offshoring activities. Globalization and an increase in the competition on the global standards have pushed the organization to incorporate a wider range of economical transfers and the process of exchanging goods and services, technical know-how, personnel, and numerous other related intermediate activities that are part of the value chains for the global markets. When it comes outsourcing and offshoring, there is always a very close relationship amid the locations, motivational standards and the organizational strategy for the company (Warranty Data Collection and Analysis, 2011). Technological advancements will ultimately play great roles in reshaping this subject more in the organization. The main reason behind the organization resolving to the activities related to outsourcing and offshoring when it comes to knowledge is because the firm has an objective of cementing its competitive advantage. This will only be achieved through exploitation of the locally available talent and proficiency in the host economies. The skilled information personnel in position and their responsibilities The following are the duties and the responsibilities of the team that will ensure the fulfillment of the project. The Senior Project Director  Ãƒâ€šÃ‚   The individual will be in charge of ensuring that the project is planned, directed and ensures a  smooth running of the project. The individual will also be in charge of ensuring that the project deliverables and their functions are achieved as stated in the Charter of the project (Ward, 2006). He will also be in charge of ensuring that accountability is maintained when it comes to managing the resources for the project. The Quality Manager and the Technical Lead Will ensure that both the proposed product and that the qualities of the process for the project are maintained. Will manage every days activities for the project and that there is a good liaison with the projects technical management. Will ensure that the technical disciples regarding the project are maintained. Will partner with the IT department to ensure that adequate technical assistance is accorded to the project handlers. Will be in charge of advising on the insight regarding the health of the project. Will be available to offer leadership assistance to the technical staff throughout the life cycle of the project. Will provide necessary assistance to the Senior Project Director in establishing the best technical policies, procedures, and processes for the project. Implementation and test lead Will be in-charge of: Managing the implementation phase of the project. Providing leadership when it comes to implementation management by forming, synchronizing, scheduling, and closely overseeing the activities during the implementation phase. Directing the testing process of the newly created structure. Will work with the state and the federal departments to ensure that the test is carried out as provided for by the law. Operation Lead Will be in charge of: Coordinating and supervising how the new system works The particular data collected by the company The information systems that is currently being used by the company: Operational Systems and Databases Below are some of the operating systems and Databases that the organization has been using to help with its day to day activities. Operating System They include: Microsoft.NET 2.0 Framework ASP.NET 2.0 master pages, the gratified pages, and Web Parts. Windows Workflow Foundation. Databases Business Request Data Site custom data InfoPath Forms Services Analytics and Interfaces The most used analytic interface being used by the organization is the graphic interface. Infrastructure and Security To ensure the security of the collected data, the firm has resolved to the use of the combination of both the technologies of the cloud computing and Software-as-as-a-Service (SaaS). Therefore, when the organization thoroughly implements the above-outlined structure, then the structures it will have initiated in place will be able to assist with holding the demand for the expansion that the business requires. References Aalst, W., Joseph, M., Mylopoulos, J., Sadeh, N. M., Shaw, M. J., Szyperski, C., Gotel, O., Meyer-Stabley, B. (2009). Software Engineering Approaches for Offshore and Outsourced Development: Third International Conference, SEAFOOD 2009, Zurich, Switzerland, July 2-3, 2009. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg. Ward, P., Dafoulas, G. (2006). Database management systems. London: Thomson. Warranty Data Collection and Analysis. (2011). London: Springer-Verlag London Limited. Information Systems Capstone Information Systems Capstone Richard Lecator The organization is proud to be able to review and enter into a partnership with its customers in the goal of overhauling the company visibility. This visibility will be done in hopes to increase brand awareness while increasing the residential customer base and the industrial IT services. Through the improved visual appearance of the company assets the brand will become known for its appearance and with the known presence will make changes within the organization. The graphics will provide information in regards to the company as well as local contacts and the company website. With that, the organization will strive to increase its quality of field service as well as improve the quality of the customer service through face to face interactions as well as online and telephone interactions. To ensure maximum satisfaction of the organizations customers, the following Project Implementation plan has been drafted to assist with ensuring that the project is smoothly and comprehensively carried out. The refurnishing process of the organizations IT department is a huge project that the organization would like to capitalize on greatly. The IT Plan The IT department holds a vital role in the process of realization of the project. The organization understands this with a very strong implication. This is why the firm has taken necessary steps to ensure that the IT plan developed has a close association with its Business Plan. This Organizations IT plan will help in achieving the successes of the project by making sure that the best IT personnel that bear recommended qualifications are brought on board. If put to use according to plan, the plan will prove to be a great tool in assisting with controlling the activities of the IT department throughout the whole process. Roles and Responsibilities of Team Members of the Project The list provided below outlines the duties and the obligations of the Organizations project team. The Senior Project Director In charge of planning directing and overseeing the project, and making that the project deliverables and its functionality are realized. Ensures that there is maintenance of accountability when it comes to managing all of the resources being used in the project. Acts an intermediary with between the project and its sponsors. The Quality Manager In charge of managing the quality of the product and the process involved in the project. Ensures that the traceability matrix of the requirements is maintained. In charge of providing insight into the health of the project. The Roles and the duties of: The Technical Lead have been clearly outlined. The Implementation Lead. The Application Support Lead. The Test Lead have been properly and thoroughly outlined. The Configuration Lead and, The Operations Lead have all been clearly outlined in the Human Resource Plan. Project Organizational Charts The graphic structure below, derived from DMOZ Regional: North America: United States: Tennessee: Guides and Directories. (2016), is a representation of the reporting hierarchy for the project. The chart below, shows the existing association of the tasks for the project and the members of the team. All of the changes that are proposed to the responsibilities of the project must receive a direct approval from the Office of the Project Manager. Proposal of change will only occur with a basis to the control process of change for the project. When the change is made, all of the documents for the project will be updated and then redeployed by the procedures. Roles Infrastructure Preparation Requirements Gathering Design Configuration Development Implementation Software Testing Conduct Training Senior Project Director A A R R C C Quality Manager A R C C Technical Lead A R Implementation Lead I A R C I Application Support Lead A C R I Test Lead A C R C C Configuration Lead R A R C Operation Lead C Key: R Responsible for completing the work A Accountable for ensuring task completion/sign off C Consulted before any decisions are made I Informed of when an action/decision has been made Gantt Chart Staffing Management Plan       The Staffing Management Plan helps with the formalization of the processes that are used in managing the project. This plan positions itself with the available processes like refurbishment, cultural and people policies, the policies for the supply chain, and the collective agreements that have been continuously applied by organization for its staffing. During the resources planning, there is significance in considering the resources that are commonly used in the project and the ones from the external environment. The Staffing Management Plan will aim to provide a solution to the required resources to offer support to the program through the life cycle of the project. However, it is of significance to note that the details contained in the plan will only be for the foreseeable future and will be updated with a continuation of realization of the process. When it comes to the staffing of the project and the resources, the requirements will vary with time as the project progresses. This document will be subjected to continuous updates as deemed necessary for the phases that are to come. Finally, purchased services contracts from the external that includes Amplified Staff, particular, and accomplished task contracts will help greatly in bringing in new staff in the course of realizing the project (Project Management Institute, 2004). When it comes to the management of the organization, the focus has been solemnly put on ensuring that the goals of the process are achieved so that the mission and vision of the organization are achieved.   The quality program is inclusive of the team members who have basic duties of making the processes, ensuring that their effectiveness, and overseeing the actions that will make an improvement in the manner in which the organization manages quality during  and after the project. References    Project Management Institute. (2004). A guide to the project management body of  knowledge (PMBOK guide). Newtown Square, PA: Project Management Institute. DMOZ Regional: North America: United States: Tennessee: Guides and Directories. (2016).